OUR CONTACTS
We are with you, from the beginning to the end of your safari
When you book a safari with Magilani Safaris, you don’t just buy a trip: choose a trusted partner who accompanies you every step of the way. We support you before departure, we support you during the experience in Tanzania and remain by your side on your return, for any need.
Do you have a doubt, an unexpected event or simply need advice? Our team, divided between Italy, Tanzania and Zanzibar, is always ready to help you.
Our team at your disposal
Renato - Tanzania
Based in Arusha, Renato is your direct contact on site. He speaks Italian and English, knows the area like the back of his hand and guarantees you continuous assistance throughout the safari.
Ivan - Italy
He is your contact person in Italy: he will assign you one of our agents who will help you build the perfect itinerary, answering every question before departure. The agent will be your point of reference for any doubt, clarification or information, from booking to departure!
+39 348 857 5988
Elisa - Zanzibar
Originally from Verona, she turned her life around by choosing to live with her family in Zanzibar. She will be your on-site reference for any need.
Our agents and staff
- Marlis – agent for Italy and agency contact person
- Claudia – administration office
- Marzia – agent for Italy
- Gloria- agent for Italy
- Irene – agent for Italy
- Elisabetta – agent for Italy
- Marco – agent for Italy
- Antonella – agent for Italy
- Victoria – agent for France and Italy
- Clara – agent for France and Italy
Request information or a custom quote
Fill out the form: it only takes a few details to receive a tailor-made quote within 24 hours.
Direct contacts
- General email: tour@magilani-safaris.com
- Italy Phone: +39 347 435 0774
- WhatsApp: +39 347 4341225
- Response Hours: Mon-Fri, 9:00 a.m. to 7:00 p.m. (CET)
We are fast, clear and always available.
Or if you prefer...
Request information or a custom quote
Fill out the form: it only takes a few details to receive a tailor-made quote within 24 hours.
Direct contacts
- General email: tour@magilani-safaris.com
- Italy Phone: +39 347 435 0774
- WhatsApp: +39 347 4341225
- Response Hours: Mon-Fri, 9:00 a.m. to 7:00 p.m. (CET)
We are fast, clear and always available.
Or if you prefer...
Assistance during the trip
In Tanzania, you will never be alone. Our local team is operational 24/7, ready to intervene in case of need or simple logistical requests.
- Support in Italian, English and French
- Emergency numbers available before departure
- Assistance for any unforeseen events (flights, health, logistics)
The whole journey will be followed in real time by those who know the area and your needs.
Where are we
Italy office
Viale dei Platani, 5 – 47042 Villalta di Cesenatico (FC)
Reference office in Tanzania
Arusha – Arusha Region
🗺️ See where you can find us:
FAQ – Contact Support
How long does it take you to respond to a request?
We generally respond within 24 hours, even on weekends.
In which languages can I communicate with you?
We speak Italian, English, French and Swahili, both before and during the trip.
Is there support even while I'm on safari?
Yes, you will have a 24/7 reference number in Tanzania and Zanzibar and on-site assistance.
How do I book a safari?
You can fill out the online form or contact us by email, phone or WhatsApp. We will guide you every step of the way.
Can I request changes to the program after booking?
Of course. We will also do our best to adapt your trip to any changes or requests at a later date.
