Our staff will contact you as soon as possible.
Our staff will contact you as soon as possible.
Magilani Safaris Tanzania LTD – P.O. BOX 13216 Arusha, Tanzania
CANCELLATION GUARANTEE
What it is: optional service that reimburses cancellation penalties on tourist services purchased through Gea-Explorer srl.
How much it costs: 6% of the amount of the trip (excluding international flights). To be paid at the time of booking. Not refundable under any circumstances.
When it is activated: only at the time of booking. It cannot be added later.
What it covers: cancellation penalties on tourist services included in the contract, in the event of withdrawal communicated in writing.
What it does NOT cover/is not refunded:
Extraordinary events (epidemics, pandemics, wars, force majeure, etc.): in case of impossibility to reach Tanzania: 10% retained for the management of practices, the rest automatically converted into a voucher valid for 12 months. No cash refund.
Alternative to reimbursement: possibility to choose a voucher equal to the total amount of the trip, without penalties, to be used within 12 months of the scheduled departure.
